Patient Stories Survey

We’d love to hear about your experience with Livi including any stories you'd like to share. This is important so we can continue to improve the service and make healthcare more accessible to everyone. If you could spare a few minutes to complete our survey, we’d be very grateful.

Question Title

* 1. Overall, how was your experience of Livi?

Outstanding

Good

Poor

Very poor

Question Title

* 2. Could you please tell us why you gave your answer?

Question Title

* 3. Which type of appointment would suit you best for most of your health needs or concerns?

Video

In person

Telephone

Question Title

* 4. Why did you choose to have an appointment with Livi? (Please tick all that apply)

It was the most convenient way to access care

To avoid going to my GP practice

To avoid taking children to my GP practice

Couldn't get an appointment at a suitable time

My GP practice was closed

To save time

Didn't want to take time off work

I prefer to use digital services

Other (please specify)