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1. TABASC Effectiveness Review Questionnaire on Live Operations

Context and Purpose

Who?

The Technical Architecture and Business Architecture Sub-Committee (TABASC) is engaging with SEC Parties and DCC Users, with a focus on operational DCC Users or those undergoing the User Entry Process (UEP).

Why?

On direction from the SEC Panel and in accordance with SEC Section F1.4 the TABASC is required to review the effectiveness of the Technical Architecture, Business Architecture and the Home Area Network (HAN) requirements. The questionnaire findings will help inform whether further investigation is required.

What?

This confidential questionnaire has been issued to SEC Parties.

The findings will be shared with the SEC Panel and its Sub-committees only to inform whether further work is required in relation to the effectiveness of the Technical Architecture, Business Architecture, HAN requirements and any operational issues affecting the User experience with the End-to-End processes including those managed and provided by the DCC.

One questionnaire response is requested per organisation. Each organisation response should include feedback from the technical and operational aspects of each organisation.

Where an issue results from a known defect then there is no need to describe that in detail.

When?

The questionnaire is open for responses for one month from it being issued.

It is the intention to repeat the questionnaire at four-to-six-month intervals.

Where?

This questionnaire has been made available in MS Word and PDF format. It can also be printed for use internally before providing a single response online.

Question Title

* 1. Please provide the name of your organisation and contact details (for any necessary follow-up)

Question Title

* 2. Number of Commissioned Devices*. Please select from the options below

*The SEC defines ‘Commissioned’ as meaning, in respect of a Device [includes Communication Hubs], that:
(a) the Device has been commissioned in accordance with the Smart Metering Inventory Enrolment and
Withdrawal Procedures; and
(b) the Device has not subsequently been Decommissioned, Withdrawn or Suspended.

Question Title

* 3. What percentage of your installed smart metering systems include pre-payment Devices?

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