Hello! My name is Audrey Gunawan, and I am a Master’s student with University College Dublin. I am conducting a study on improving community sentiment regarding public transportation in the San Francisco Bay Area. I'd really appreciate it if you would fill out this short survey!What is this research about?The purpose of this study is to determine what changes can be made to the Bay Area Rapid Transit (BART) system to improve public sentiment and ultimately ridership. Why am I doing this research?How many people don’t take BART because they’ve heard bad things about it vs. actually had a bad personal experience? What changes can be made that will actually change community sentiment towards BART? Many changes are possible and have been made, but not all of them have the same amount of impact on public perception. I would like to determine what changes will have the largest impact on public perception to increase ridership on public transportation in the Bay Area. Frequently Asked QuestionsHow will your data be used?Your data will be used to determine the public perception of BART and what improvements are most important to improve public perception. Demographic information will be collected to analyze if there is any relationship between certain demographics and the perception of BART as well as improvements wanted. What will happen if you decide to take part in this research study?Your responses will be collected anonymously and used for research purposes only.How will I protect your privacy?You will not be asked for your name or contact information at any point during the survey. No emails will be recorded.What are the benefits of taking part in this research study?You can help shape future BART improvements! Your voice matters! What are the benefits to the researcher if I take part in this study?I will be able to write my final research paper and graduate from my program :)What are the risks of taking part in this research study?Risks include discomfort with sharing demographic information, consumption of time, and the recall of possible bad memories associated with public transportation. Can I change my mind at any stage and withdraw from the study?Yes! If at any point you exit out of the survey before clicking “Submit” at the end of the survey, you will not be penalized in any way and no information will be recorded (including previously answered questions).How will I find out what happens with this project?Follow me on Substack @audreygunawan99 for the final research paper!Feel free to contact me regarding any questions/concerns. Principal Investigator: Audrey GunawanMSc Candidate in Sustainable DevelopmentSchool of Politics and International Relations, University College Dublinaudrey.gunawan@ucdconnect.ieSupervisor: Patrick Paul WalshProfessor and Vice President of Education and Director of the SDG AcademySchool of Politics and International Relations, University College Dublin ppwalsh@ucd.ie 20% of survey complete. Next