Chartered Firm Renewal Application Declaration Application Details Question Title * First Name Question Title * Last Name Question Title * Firm Question Title * Have your firm’s contact details changed Yes No Question Title * If you answered Yes please provide further details Eligibility CriteriaYour firm is recognised and regulated by the FCA or relevant regulator. A minimum of one of your firm’s Board* is a personally Chartered Member, Chartered Fellow or Chartered Fellow (Financial Planning) of the CISI. A minimum of 50% of employees in your firm’s core area of specialty are personally CISI Chartered Members, CISI Chartered Fellows or Chartered Fellows (Financial Planning). The entire Board*, together with a minimum of 90% of your staff in your core area of specialty, are members of the CISI. Question Title * I confirm there has been no changes to the above eligibility criteria Yes No Question Title * If you answered No please provide further details Disciplinary History Question Title * Has your firm been subject to any disciplinary proceedings, including regulatory, civil, criminal or legal proceedings against it or its representatives in the last 12 months? Yes No Question Title * Please provide details with your application if you have responded yes to this question. Question Title * How many complaints (as defined by the FCA) were submitted over the past 12 months? Question Title * Of the complaints submitted, how many were submitted to the Financial Ombudsman Service(or international equivalent) where a decision was upheld? Agreement DetailsOnce this application is approved, your firm’s CISI Chartered Firm™ status will be renewed and you will receive confirmation to that effect.Please note that you may only use the CISI Chartered Firm™ Logos and Marks associated with this status in accordance with the trademark and brand guidance published by the CISI. CISI may promote your firm through the CISI website.Please note, the CISI reserves the right to terminate this agreement at any point if a firm fails to maintain the standards associated with CISI Chartered Firm™ status.Signed on behalf of your firm by you, the Responsible Member Question Title * Name Question Title * Date Date / Time Date Done