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* 1. What geographical location was the person you cared for under 

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* 2. From your initial contact with the team, were you given information about the service and key people providing care (i.e. Psychiatrist and Lead Practitioner?

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* 3. Did staff approach you in a respectful and kind way and show concerns for your needs?

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* 4. Were you offered an opportunity by staff to share your story, history and address any concerns that you may have?

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* 5. Were your views and knowledge sought throughout the assessment and treatment process?

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* 6. Were you regularly updated and involved re: care plans, risk assessments and treatment?

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* 7. Were treatments and strategies for medication managements explained to you?

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* 8. Did the staff explain about confidentiality (what information could/couldn’t be shared) to you?

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* 9. Were you offered support and general information when the person you care for did not want staff to share information with you?

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* 10. Were you involved in the discharge planning process form the ward/team?

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* 11. Do you know who the carer lead/champion is on the ward/team?

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* 12. Have you been offered a referral/signposted to a local carer organisation who can provide support to you with your caring role?

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* 13. Have you been offered a referral/signposted for a carer’s assessment to talk about the care you provide and the impact it has on your life?

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* 14. Did you receive a carers pack from the team/service?

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* 15. Were you informed about other services available for families and carers including those for young people?

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* 16. Additional comments 

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* 17. Please rate your overall satisfaction with regards to your contact with the team providing support to the person you care for (please circle number accordingly)

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