If your child has had a referral made into Speech and Language Services in Tees Valley, the North East North Cumbria Integrated Care Board would like to hear from you.

We are looking to develop services to deliver Speech and Language Therapy Services across Tees Valley (Darlington, Middlesbrough, Redcar and Cleveland, Stockton on Tees, and Hartlepool).

In order to help shape this service, we would like to hear from parents and carers of Children and Young People who have accessed Speech and Language Therapy services in Tees Valley to let us know their experiences.

We want to know what you think of the Speech and Language support you have received. By sharing this information with us we can look to learn and make improvements where needed.


This survey closes on 30 September 2024.

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* 1. Which area do you live in?

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* 2. How old was your child at the time of referral?

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* 3. Why was your child referred to the Speech and Language Therapy Service? (Tick all that apply)

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* 4. Who first recognised that your child might benefit from a referral into the Speech and Language Therapy Service?

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* 5. If a professional referred your child, did they offer any information, guidance or support to you and your child, prior to making the Speech and Language referral?

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* 6. If you answered yes to Q5, what support did you receive?

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* 7. How satisfied were you with the communication to and from the Speech and Language therapy service?

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* 8. How long did you wait for an appointment?

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* 9. Where did your child receive speech and language therapy services?

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* 10. Was the location of your appointment your preferred option?

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* 11. Was your child's nursery or school setting involved in the therapy process at all?

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* 12. On a scale of 1 to 100 (1 being the least), how confident were you in supporting the needs of your child before seeing the Speech and Language Therapy Team?

1 100
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i We adjusted the number you entered based on the slider’s scale.

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* 13. On a scale of 1 to 100 (1 being the least), how confident were you in supporting the needs of your child after seeing the Speech and Language Therapy team?

1 100
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 14. On a scale of 1 to 100 (1 being the least), how satisfied were you with the service you and your child received from the Speech and Language Therapy Team?

1 100
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 15. If you scored less than 50 to Q12, can you tell you why?

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* 16. Do you agree with the following statement.....
The Speech and Language Therapy Team enabled me and my child's nursery/school setting to continue to support my child's needs in between appointments?

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* 17. Is there anything else you would like to share about you and your child's experience of this service?

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* 18. Equality monitoring

We would like to ask some questions about you. These questions are completely optional, but we hope you will complete them. This will help us understand who we have reached with our survey, and whether different groups have different views or needs. Any information you provide will be kept entirely confidential and will never be traced back to you as an individual.


What age are you?

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* 19. Which best describes you?

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* 20. Is the gender you identify with the same as your sex registered at birth?

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* 21. Which of the following best describes your sexual orientation?

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* 22. How would you describe your ethnic group?

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* 23. What is your religion?

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* 24. Do you have any physical or mental health conditions, impairments, or learning differences that impact on your ability to carry out day-to-day activities?

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