Pantour Survey - Equality, Diversity and Inclusion in Training in Hospitality and Tourism

Introduction

This survey was developed by PANTOUR (https://nexttourismgeneration.eu/pantour/), a European Union research consortium drawn from 10 countries that is developing educational tools to address current and future skills needs in tourism and hospitality. This survey asks for your opinion on equality, diversity and inclusion in the workplace.

The survey follows research ethics protocols and GDPR regulations, which means it is completely anonymous and does not ask for personal information. It can be answered by any employee who is currently working in the industry in Europe and is 18+ years-old, no matter how long, and what job position. 

The survey is available in 10 different languages, please click on the top right button to change the language.

It should take only 5 minutes of your time. Thank you for participating in this research!

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* 1. Please select your country of work:

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* 2. What gender do you identify as?

Female

Male

Non-binary/non-conforming

Other

I prefer not to answer

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* 3. What is your age?

18-24

25-34

35-44

45-54

55-64

65+

I prefer not to answer

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* 4. Please identify which sector of hospitality and tourism you work in:

Food and Beverage

Accommodation

Tour Operator/Travel Operator/Tour guide

Visitor Attractions/Destination attractions

Destination Management Organisation

I prefer not to answer

Other

Other (please specify)

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* 5. Please describe the size of the organisation you currently work:

1 person (self-employed)

2-9 employees

10-49 employees

50-249 employees

250 or more employed

I don’t know or prefer not to answer

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* 6. What is your job level?

No supervisory or managerial responsibilities

Supervisory level

Middle level management

Top level management/Owner

I prefer not to answer

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* 7. How long have you been working in your current organisation?

Less than 1 year

1 to 5 years

6 to 10 years

Over 10 years

I prefer not to answer

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* 8. Have you personally participated in any of the following training in the past 5 years? (please tick the ones you have)

Combating biases (conscious and unconscious) - Help to manage bias i.e. pre-conceived opinions about someone

Cultural and Intercultural Awareness - Skills related to understanding your own culture and other cultures.

Gender Equality Training - Promotes awareness of the rights of all genders within the workplace

Diversity and Inclusivity training - Promotes awareness of people’s different cultural, economic and social backgrounds

LGBTQ+ awareness and inclusion - Promotes awareness of gender identity and sexual orientation, and ensures respect and inclusion in the workplace

Neurodiversity awareness and inclusion - Builds awareness of different types of neurodiversity, and different neurotypes such as dyslexia, DCD/Dyspraxia, ADHD and autism

Accessibility/Disability Awareness Training - Promotes awareness of inclusion of people with disability and accessibility needs

Mental Health Awareness - Builds awareness around topics such as stress, anxiety and mental illness.

Creating a culture of dignity and respect at work - Creates awareness of the importance of boundaries and acceptable behaviours while at work

Conflict management - Builds knowledge and skills to effectively manage conflicts in the workplace

Equality, diversity and inclusion in recruitment - Develops skills on how to create, improve and promote equality, diversity and inclusion in recruitment

Bullying and harassment prevention training - Develops skills in recognising and reacting to any bullying and harassment that happens in the workplace

Did you participate in any other training in Equality, Diversity and Inclusion?

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* 9. Would you like to personally participate in any of the following training in the next 5 years? (please tick the ones you would like to have)

Combating biases (conscious and unconscious) - Help to manage bias i.e. pre-conceived opinions about someone

Cultural and Intercultural Awareness - Skills related to understanding your own culture and other cultures.

Gender Equality Training - Promotes awareness of the rights of all genders within the workplace

Diversity and Inclusivity training - Promotes awareness of people’s different cultural, economic and social backgrounds

LGBTQ+ awareness and inclusion - Promotes awareness of gender identity and sexual orientation, and ensures respect and inclusion in the workplace

Neurodiversity awareness and inclusion - Builds awareness of different types of neurodiversity, and different neurotypes such as dyslexia, DCD/Dyspraxia, ADHD and autism

Accessibility/Disability Awareness Training - Promotes awareness of inclusion of people with disability and accessibility needs

Mental Health Awareness - Builds awareness around topics such as stress, anxiety and mental illness.

Creating a culture of dignity and respect at work - Creates awareness of the importance of boundaries and acceptable behaviours while at work

Conflict management - Builds knowledge and skills to effectively manage conflicts in the workplace

Equality, diversity and inclusion in recruitment - Develops skills on how to create, improve and promote equality, diversity and inclusion in recruitment

Bullying and harassment prevention training - Develops skills in recognising and reacting to any bullying and harassment that happens in the workplace

Would you like to participate in any other training in Equality, Diversity and Inclusion?

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* 10. Please describe how you feel in relation to your workplace culture, on a scale of 1 to 5 (from 1 strongly disagree to 5 strongly agree):

	1 STRONGLY DISAGREE	2 DISAGREE	3 NEITHER AGREE OR DISAGREE	4 AGREE	5 STRONGLY AGREE	N/A
I feel included in most of the decisions of my team	I feel included in most of the decisions of my team 1 STRONGLY DISAGREE	I feel included in most of the decisions of my team 2 DISAGREE	I feel included in most of the decisions of my team 3 NEITHER AGREE OR DISAGREE	I feel included in most of the decisions of my team 4 AGREE	I feel included in most of the decisions of my team 5 STRONGLY AGREE	I feel included in most of the decisions of my team N/A
I feel my organisation has a culture of valuing diversity	I feel my organisation has a culture of valuing diversity 1 STRONGLY DISAGREE	I feel my organisation has a culture of valuing diversity 2 DISAGREE	I feel my organisation has a culture of valuing diversity 3 NEITHER AGREE OR DISAGREE	I feel my organisation has a culture of valuing diversity 4 AGREE	I feel my organisation has a culture of valuing diversity 5 STRONGLY AGREE	I feel my organisation has a culture of valuing diversity N/A
I feel the organisation treats employees equally	I feel the organisation treats employees equally 1 STRONGLY DISAGREE	I feel the organisation treats employees equally 2 DISAGREE	I feel the organisation treats employees equally 3 NEITHER AGREE OR DISAGREE	I feel the organisation treats employees equally 4 AGREE	I feel the organisation treats employees equally 5 STRONGLY AGREE	I feel the organisation treats employees equally N/A
I feel my manager is inclusive and fair	I feel my manager is inclusive and fair 1 STRONGLY DISAGREE	I feel my manager is inclusive and fair 2 DISAGREE	I feel my manager is inclusive and fair 3 NEITHER AGREE OR DISAGREE	I feel my manager is inclusive and fair 4 AGREE	I feel my manager is inclusive and fair 5 STRONGLY AGREE	I feel my manager is inclusive and fair N/A
I have seen or experienced discrimination from staff or managers based on race/ethnicity in my workplace	I have seen or experienced discrimination from staff or managers based on race/ethnicity in my workplace 1 STRONGLY DISAGREE	I have seen or experienced discrimination from staff or managers based on race/ethnicity in my workplace 2 DISAGREE	I have seen or experienced discrimination from staff or managers based on race/ethnicity in my workplace 3 NEITHER AGREE OR DISAGREE	I have seen or experienced discrimination from staff or managers based on race/ethnicity in my workplace 4 AGREE	I have seen or experienced discrimination from staff or managers based on race/ethnicity in my workplace 5 STRONGLY AGREE	I have seen or experienced discrimination from staff or managers based on race/ethnicity in my workplace N/A
I have seen or experienced gender discrimination from staff or managers in my workplace	I have seen or experienced gender discrimination from staff or managers in my workplace 1 STRONGLY DISAGREE	I have seen or experienced gender discrimination from staff or managers in my workplace 2 DISAGREE	I have seen or experienced gender discrimination from staff or managers in my workplace 3 NEITHER AGREE OR DISAGREE	I have seen or experienced gender discrimination from staff or managers in my workplace 4 AGREE	I have seen or experienced gender discrimination from staff or managers in my workplace 5 STRONGLY AGREE	I have seen or experienced gender discrimination from staff or managers in my workplace N/A
I have seen or experienced LGBTQ+ discrimination from staff or managers in my workplace	I have seen or experienced LGBTQ+ discrimination from staff or managers in my workplace 1 STRONGLY DISAGREE	I have seen or experienced LGBTQ+ discrimination from staff or managers in my workplace 2 DISAGREE	I have seen or experienced LGBTQ+ discrimination from staff or managers in my workplace 3 NEITHER AGREE OR DISAGREE	I have seen or experienced LGBTQ+ discrimination from staff or managers in my workplace 4 AGREE	I have seen or experienced LGBTQ+ discrimination from staff or managers in my workplace 5 STRONGLY AGREE	I have seen or experienced LGBTQ+ discrimination from staff or managers in my workplace N/A
I have seen or experienced religious discrimination from staff or managers in my workplace	I have seen or experienced religious discrimination from staff or managers in my workplace 1 STRONGLY DISAGREE	I have seen or experienced religious discrimination from staff or managers in my workplace 2 DISAGREE	I have seen or experienced religious discrimination from staff or managers in my workplace 3 NEITHER AGREE OR DISAGREE	I have seen or experienced religious discrimination from staff or managers in my workplace 4 AGREE	I have seen or experienced religious discrimination from staff or managers in my workplace 5 STRONGLY AGREE	I have seen or experienced religious discrimination from staff or managers in my workplace N/A
My organisation promotes well-being at work	My organisation promotes well-being at work 1 STRONGLY DISAGREE	My organisation promotes well-being at work 2 DISAGREE	My organisation promotes well-being at work 3 NEITHER AGREE OR DISAGREE	My organisation promotes well-being at work 4 AGREE	My organisation promotes well-being at work 5 STRONGLY AGREE	My organisation promotes well-being at work N/A
My organisation caters for mental health issues and promotes mental health awareness	My organisation caters for mental health issues and promotes mental health awareness 1 STRONGLY DISAGREE	My organisation caters for mental health issues and promotes mental health awareness 2 DISAGREE	My organisation caters for mental health issues and promotes mental health awareness 3 NEITHER AGREE OR DISAGREE	My organisation caters for mental health issues and promotes mental health awareness 4 AGREE	My organisation caters for mental health issues and promotes mental health awareness 5 STRONGLY AGREE	My organisation caters for mental health issues and promotes mental health awareness N/A
My organisation promotes people from diverse backgrounds equally	My organisation promotes people from diverse backgrounds equally 1 STRONGLY DISAGREE	My organisation promotes people from diverse backgrounds equally 2 DISAGREE	My organisation promotes people from diverse backgrounds equally 3 NEITHER AGREE OR DISAGREE	My organisation promotes people from diverse backgrounds equally 4 AGREE	My organisation promotes people from diverse backgrounds equally 5 STRONGLY AGREE	My organisation promotes people from diverse backgrounds equally N/A
My organisation promotes accessibility awareness	My organisation promotes accessibility awareness 1 STRONGLY DISAGREE	My organisation promotes accessibility awareness 2 DISAGREE	My organisation promotes accessibility awareness 3 NEITHER AGREE OR DISAGREE	My organisation promotes accessibility awareness 4 AGREE	My organisation promotes accessibility awareness 5 STRONGLY AGREE	My organisation promotes accessibility awareness N/A
I see best practices in my workplace related to equality, diversity and inclusion	I see best practices in my workplace related to equality, diversity and inclusion 1 STRONGLY DISAGREE	I see best practices in my workplace related to equality, diversity and inclusion 2 DISAGREE	I see best practices in my workplace related to equality, diversity and inclusion 3 NEITHER AGREE OR DISAGREE	I see best practices in my workplace related to equality, diversity and inclusion 4 AGREE	I see best practices in my workplace related to equality, diversity and inclusion 5 STRONGLY AGREE	I see best practices in my workplace related to equality, diversity and inclusion N/A

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* 11. Please share any other comments you have below:

Thank you!