Quality of pre-application assistance.
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Quality of advice / information given.
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Level of assistance from Building Control Staff.
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Technical Expertise.
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Promptness of Inspections.
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Meeting of deadlines.
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Speed of admistrative tasks.
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Understanding of your needs.
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The Building Control literature e.g. application form and fee sheet.
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The Building Control website page.
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Value for money.
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Overall service provided.
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